Guarantee

The CHIARO quality guarantee

We stand behind every piece we make.

If your piece presents a verifiable material or manufacturing defect within 90 days of delivery, we will replace it or offer a simple solution.

What's covered

• Verified material or manufacturing defects.
• Links, clasps or charm faces that fail under normal use.

What's not covered

• Normal wear over time.
• Loss or accidental damage.
• Damage caused by improper care (see our Product Care guide).

How to make a claim

Reach out through our Contact page with your order number and a photo of the piece — we'll take it from there.